Booking Conditions

The Tour package Booking Terms and conditions

Before you book a trip with [B2I]- An online trading entity of Bestway Tours and Safaris Pvt Ltd [BTS]. Please take the time to read and understand the booking terms and conditions  & additional special conditions which apply to certain trips ,themes and promotional offers. These booking conditions form the basis of your contract with “Bestway Tours & Safaris Pvt. Ltd [BTS], Suite 403, Suncity Trade Tower, Sector 21, Gurgaon (National Capital Region), Haryana – 122016, (India) , A company incorporated under Indian companies ACT 1956, further amended in 2013, vide registration number 55-51646

By asking us to confirm your booking, you confirm that you have had the opportunity to read and have read these booking conditions, Essential trip information, Tour Inclusions, Exclusions and Cancellation, Deposit & refund policy and agree to be bound by them.

These booking conditions only apply to holiday arrangements which you book with us on [B2I] (An online trading entity of Bestway Tours & Safaris Pvt Ltd[BTS])  and which we agree to make , provide, or perform (as applicable) as part of our contract with you. All references in these booking conditions, to “holiday”, “booking”, “contract”, “package”, “tour” or “arrangements” mean such holiday arrangements unless otherwise stated.

  1. Your holiday contract : The first names person on the booking (“lead name”) must be authorised to make a booking on the basis of these booking conditions by all persons named on the booking and by their parent or guardian for all party members who are under 18 when the booking is made. By making a booking, the “lead name” confirms that he / she is authorised. The “lead name” must be at least 18 at the time of making the booking with “Bestway2india”[B2I]An online trading entity of Bestway Tours & Safaris Pvt. Ltd[BTS]. After we receive your booking request and all appropriate payments (see clause 3 “Payment & Deposit requirement” below), if the arrangements you wish to book are available, we will issue a confirmation invoice. A binding agreement will come into existence between us when we email your confirmation invoice to the 'lead name’ or your Travel Agent in the event if you make your booking through a travel agent. Your invoice will be sent to your travel agent or the lead name on the booking if you have booked directly with us. Please check this invoice carefully as soon as you receive it. Contact us immediately if any information which appears on the confirmation or any other document appears to be incorrect or incomplete as it may not be possible to make changes later. We regret we cannot accept any liability if we are not notified via email of any inaccuracies (for which we are responsible) in any document within ten days of our sending it out (five days for tickets). We will do our best to rectify any mistake notified to us outside these time limits, but you must meet any costs involved in doing so. If you wish to change or cancel any arrangements later, you may have to pay an amendment or cancellation charge as per the cancellation & amendment terms and conditions of your tour (See clause 8).                                                                                                            If you book within 30 days of departure the contract will exist when we accept your payment.  Please refer to your booking confirmation invoice for details regarding final payments. Payment of the balance of the trip price is due 45 days before the departure date unless otherwise stated in your confirmation voucher or at the time of booking.

  2. Applicable Law: We both agree that laws of courts of New Delhi, (India) (and no other) will apply to your contract and to any dispute, claim or other matter of any description which arises between us (“claim”) (except as set out below). We both also agree that any claim (and whether or not involving any personal injury) must be dealt with under the Indian Arbitration and conciliation ACT, 1996 further amended in 2015 , scheme is available for the claim in question and you wish to use it – see clause 13) or by the Courts of New Delhi, India. The laws of courts of New Delhi, India fully govern these Booking Conditions.  Any disputes in connection with a trip or these Booking Conditions must be initiated in the courts of New Delhi, India.

  3. Payment & Deposit requirement: Please refer to tour specific tour payment & deposit policy as mentioned on every tour package. The payment and deposit requirement are defined for every tour package and departure date. Kindly refer to the cancellation, booking deposit refund policy tab on the tour overview head of the respective tour package which you wish to book. All tour deposits paid are non-refundable and are not adjustable / non-transferrable. Unless, otherwise mentioned, to confirm your chosen holiday, a non-refundable deposit of at  USD 500 Per Person or equivalent amount in GBP, CAD, AUD (or full payment if booking within 75 days of departure) must be paid at the time of booking.

    In some tour packages / holiday bookings the amount of non-refundable deposits may be higher: where, for example, we need to pre-purchase flights tickets, accommodation or other services and special offers, to which early airline ticketing may apply – please see the terms and conditions of individual special offers under which the tour is booked.

    The balance of the holiday cost must be received by us not less than 75 days prior to departure. This date will be shown on the confirmation invoice. Reminders are not sent. Our preferred method of deposit payment is by bank debit card, credit card (Master/visa) only. You may also chose to make the balance payment by wire transfer (providing there is time to receive in our bank on or before 75 days prior to departure date to meet the payment schedule shown above - you should allow 5 working days for to reflect in our system from the time we receive it). If we do not receive all payments due in full and on time, we are entitled to assume that you wish to cancel your booking. In this case, we will be entitled to keep all deposits paid or due at that date.

    For bookings made under special offers, different payment schedule, deposit requirement and final balance payment date may differ based on the special offer under which your holiday booking is made. Some Bookings under some special offers may come with full 100 % non-refundable / not-adjustable / non transferrable pre-payment or 50 % non-refundable / not-adjustable / non transferrable pre-payment, at the time of booking of the tour. Please refer to individual terms and conditions of special offers under which you are booking your holiday.

  4. Prices and surcharges: Our trip prices are subject to variable and seasonal pricing, both of which are standard practice within the travel industry. This means our trip prices may vary at any time in accordance with demand, market conditions and availability. It is likely that different passengers on the same trip have been charged different prices. Your best option if you like the price you see is to book at that time. Any reduced pricing or discounts that may become available after you have paid your deposit will not apply. If you wish to cancel your booking to take advantage of a cheaper price, full cancellation conditions apply. The most up to date pricing is available on our website. Prices are based on currency exchange rates as of June 2020; note that prices may vary depending on which currency the booking is made. We reserve the right to impose surcharges up to 45 days before departure due to unfavourable changes in exchange rates, increases in airfares or other transportation costs, increases in local operator costs, taxes, or if government action should require us to do so.  In such instances we will be responsible for the any amount up to 2% of the trip price and you will be responsible for the balance. If any surcharge results in an increase of more than 10% of the trip price you may cancel the booking within 14 days of notification of the surcharge and obtain a full refund. Air Passenger Duty is included in the price of your air inclusive trip.

    Please note, changes and errors occasionally occur. You must check the price of your chosen holiday at the time of booking. We reserve the right to increase and correct errors in advertised prices at any time before your holiday is confirmed. We will advise you of any error which we are aware of and inform the new applicable price at the time of booking. Once the price of your chosen holiday has been confirmed at the time of booking, it will not be subject to change.

    Please note that on very rare occasions, errors may occur when inputting prices onto our website and systems. We regret that any contract entered into on the basis of a pricing error will be invalid. In the unlikely event that this situation arises, you will be given the option to pay the correct price or cancel with a full refund. 

  5. Visas / Travel Documents: Passports muse be valid for at least 6 months after the termination of the tour and visas are required to visit most countries. It is the Client’s responsibility to make sure that visas are procured in time. Where pre-authorization /invite documents are required, [BTS] will assist in acquiring same. If the Client needs assistance, [BTS] may be able to recommend a visa-issuing agency. If visas are denied, [BTS] cannot be held responsible for any expenses or inconveniences caused. It is your responsibility to ensure that you are in possession of the correct visas, permits and certificates for your trip; please refer to the confirmation voucher for details.  We are not responsible if you are refused entry to a country because you lack the correct passport, visa or other travel documentation.                                                                                                                                                                                                                                                                                                                                     



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